By Stephen Barker; Rob Cole

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For each lesson that you come across, ask yourself whether it applies to your project. If so, add it to your list. Checklists When you think you’ve got a pretty good starting list together, you can use checklists as a prompt to identify additional risks and issues. Checklists provide a series of categories to consider and here’s one example: Schedule Technology Organisation Resources Methods Compatibility Lifecycle Over-engineering Users Dependencies Suppliers You may be able to find checklists designed with your particular type of project in mind.

If this is the case you must consider escalating resolution to someone more senior. A brilliant project manager is judicious in choosing when to escalate – you don’t want to be seen as someone who can’t resolve problems. However, there’s no point banging your head against a brick wall over resolving matters you simply can’t influence. QXP:M03_BARK2328_01_SE_C03 17/10/08 09:14 risk and issue management Page 39 39 Most organisations expect appropriate escalation and generally you won’t be thanked for holding onto risks and issues that need more senior attention.

If nothing else you’ll surely have your own lessons to draw upon. Not many project managers are keen to own up to or document their mistakes. So you’ll be lucky if you find any ‘lessons learned’ reports. In any event, there’s no substitute for simply talking to other project managers and comparing notes. Also people tend to be more candid if the meeting is informal. For each lesson that you come across, ask yourself whether it applies to your project. If so, add it to your list. Checklists When you think you’ve got a pretty good starting list together, you can use checklists as a prompt to identify additional risks and issues.

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